Refund policy

Refund Policy

Because our products are custom-made on demand, we do not accept returns or exchanges for buyer's remorse or incorrect size selection. Please review our size charts carefully before placing your order.

Damaged or Defective Items If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery at hello@eddiesandmitchells.com  with a photo of the issue. We will send a free replacement or issue a full refund at no cost to you.

Lost Packages If your order is lost in transit, contact us and we will work with the carrier to resolve the issue or send a replacement.

Cancellations Orders can be cancelled within 24 hours of purchase. After that, production has already begun and we cannot cancel the order.

For any questions, contact us at hello@eddiesandmitchells.com